Feather

We offer bonuses through our referral program or other promotions - here's how they work.

How do I use a promo or referral code to receive a cash back bonus?

How do I update the payment method on my account?

The process varies depending on which insurance products you have

Updating your address across your insurance policies

This article gives some troubleshooting tips if you are having issues using the Feather website

Website troubleshooting tips

Updating the email address on your account

This article explains why payments can fail, how automatic and manual retries work, and what to do if your payment cannot be completed.

Why did my payment fail and how do retries work?

Where can I update my communication preferences?

Where can I find my billing history?

Find and review your submitted claims, including status, claim type, documents, and refund amounts, directly from the claims section of your account.

How to view your claims history in your account

Learn how to request account deletion, why some requests may be blocked, how we process deletion requests, and the legal reasons we may need to retain some of your data.

How to delete your Feather account

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Learn how to update your mailing address, billing information, and more.

Your Feather Account

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