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Answers to your questions about pet health insurance in Germany.

Pet Health Insurance

This article explains the types of operations, diagnostics, follow-up care, and therapies covered by pet health insurance for dogs and cats, including coverage conditions and exclusions.

What surgical treatments are covered by pet health insurance?

This article compares the Surgery and Plus pet insurance plans, outlining coverage for surgeries, medical treatments, dental care, waiting periods, and other benefits to help pet owners choose the right…

What are the differences between the Surgery and Plus pet insurance plans?

This article explains the surgery coverage included in the Plus pet health insurance plan, detailing waiting periods, and additional medical benefits provided annually.

What surgery coverage is included in the Plus pet health insurance plan?

This article explains which preventive treatments are included in the Plus plan and the annual limit that applies.

What preventive treatments are covered by the Plus pet insurance plan?

This article explains what types of events are classified as accidents under pet health insurance and how accident-related claims are reimbursed.

What qualifies as an accident under pet health insurance?

A quick introduction to Pet health insurance.

Overview

This article explains the waiting periods for pet health insurance, including the general waiting period, special waiting periods for certain conditions and surgeries, and how pre-existing conditions affect coverage eligibility.

What are the waiting periods for pet health insurance coverage?

This article details the coverage limits, waiting periods, and types of treatments covered under the Plus pet health insurance plan for dogs and cats, including medical, preventive, dental treatments, and…

What are the coverage limits and waiting periods for the Plus pet health insurance plan?

This article explains the coverage limitations if a pet is diagnosed with an illness during the waiting period, clarifying how waiting periods apply and which conditions are excluded.

What happens if my pet gets sick during the waiting period?

This article explains how veterinary costs are standardized in Germany and how pet health insurance reimburses these costs, including invoice requirements.

How does pet health insurance reimburse veterinary fees?

Coverage and Benefits

This article explains why and when your pet insurance premium increases, based on age milestones and your policy’s anniversary date.

How do pet health insurance premiums change as my pet ages?

Pricing and Payments

This article explains the minimum and maximum ages for enrolling in pet health insurance and details lifetime coverage conditions once insured.

What are the age requirements for starting pet health insurance?

This article explains which health conditions and scenarios make pets ineligible for health insurance coverage. It details chronic illnesses, ongoing treatments, excluded conditions, and the rationale behind these rules.

How do pre-existing conditions affect my pet's eligibility for health insurance?

Eligibility and Enrollment

This article explains your freedom to choose any certified veterinarian or clinic, and how video consultations are covered under the Plus plan.

Can I choose any veterinarian with pet health insurance?

This article explains how pet health insurance reimburses veterinary treatments abroad, coverage duration, and necessary invoice requirements for claims when outside Germany.

Does pet health insurance cover veterinary treatment abroad?

Using Your Insurance

This article explains the step-by-step process to submit a pet health insurance claim, including preparing invoices, completing the claims form, submitting documents, and understanding claim processing and notification timelines.

How can I submit a pet health insurance claim?

Claims and Support

This article explains the cancellation terms for pet health insurance, including the minimum coverage period and exceptional cases allowing early cancellation with required documentation.

When can I cancel my pet health insurance policy?

This article explains how you can upgrade or downgrade your pet health insurance plan, change your deductible, and what rules apply to policy adjustments.

How can I change my pet health insurance plan?

Managing Your Policy

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