We released an updated bike insurance tariff on July 31, 2024 with different terms & conditions. Below the conditions are stated depending on the date the policy was purchased.
Policies purchased after July 31, 2024:
All bikes have a unique frame number, which is a mandatory piece of information required to be able to identify and prove ownership of your bike. Although not required during the initial sign up, we cannot properly insure your bike without it. If your bike is missing a frame number you can visit a local police station, an official retailer, or at the Allgemeine Deutsche Fahrrad Club e. V. (ADFC) to generate one.
The itemized invoice of the insured bike as well as any additional accessories needs to be uploaded to your account. Ideally the frame number will be listed on the invoice itself. If not, we recommend taking a photo of the frame number on the bike itself and uploading that.
Policies purchased prior to July 31, 2024:
Required Information:
All bikes have a unique frame number, which is a mandatory piece of information required to be able to identify and prove ownership of your bike. Although not required during the initial sign up, we cannot properly insure your bike without it. If your bike is missing a frame number you can visit a local police station, an official retailer, or at the Allgemeine Deutsche Fahrrad Club e. V. (ADFC) to generate one.
Providing proof of purchase and an invoice for the insured bike is also required when signing up. Your bike must have been purchased six months or less before the policy start date. Additionally, the bike must have been bought from an official retailer and be brand new at the time of purchase.
Recommended Information:
Though not required when signing up for bike insurance, we highly encourage submitting proof of the lock you use to secure your bike. An invoice and receipt for the lock is required if you ever need to make a theft claim, so uploading it with your policy ensures we have a digital copy on file in case needed. Please note the security requirements in place for bike locks.
Similarly, you need to provide invoices and receipts for additional parts or accessories you would like to have covered as part of the total insured sum. These extra parts (your lock included) will only be covered for repair or replacement if they have been added to your policy prior to the claim.