A bike frame number is a unique identifier essential for identifying your bike, proving ownership, and processing insurance claims. Providing this number is mandatory for claim reimbursement. Bikes without frame numbers must be coded within one month of insurance start to qualify for claims. Early submission of the frame number helps avoid claim processing delays.

What is a bike frame number and why is it important for bike insurance?

Your bike frame number is a unique sequence of digits, usually between 6 to 10 numbers, that identifies your individual bike. This number, sometimes called a serial number, is essential for identifying your bike and proving ownership when making insurance claims for theft, damage, or repairs.

Where can I find my bike's frame number?

The frame number is typically engraved on the frame of your bike. It may also be found on your purchase invoice. In Germany, the frame number is called "Rahmennummer" or sometimes abbreviated as "Rahmen Nm."

Why do I need to provide my bike's frame number for insurance?

The bike frame number is mandatory information required to confirm your ownership and to process any claims related to your bike. Without this number, insurance reimbursement for claims cannot be provided.

What should I do if my bike does not have a frame number?

If your bike does not have a frame number, you must have your bike coded within one month of starting your insurance coverage. This coding can be done at a police station, an official bike retailer, or through the Allgemeine Deutsche Fahrrad Club e. V. (ADFC) in Germany. You need to submit the coding receipt with the identification number to us to include it in your insurance policy. This coded number will serve as the bike’s identifier for claims processing.

Can I provide my frame number later after starting the insurance?

Yes, you can provide your frame number during sign-up or later. However, submitting it as early as possible is recommended to avoid complications when filing claims in the future.

What happens if I submit a claim without a frame number?

Any claim submitted without your bike's frame number or coded identification number will be considered incomplete and will not be eligible for insurance reimbursement. This makes the frame number essential for all claim processing.