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How to get medical support while privately insured

A quick overview of how you can get medical support in Germany and abroad if you are privately insured

Justina avatar
Written by Justina
Updated this week

Navigating the healthcare system, especially in a new country, can feel overwhelming. Whether you're in Germany or abroad, here’s a simple guide on how to get the medical support you need.

Book appointments in Germany

We recommend using Doctolib to find appointments. You can filter your searches according to:

  • Doctor type

  • Location

  • Preferred time and dates

  • Languages spoken by the doctor

  • Make sure to choose 'private' under the type of insurance:

You can also reach a doctor any time at +49 711 660 32000

Note: We can't promise English-speaking support when using this number.


Getting medical support abroad

If you are abroad and you need support with a medical emergency or a hospital stay, call +49 611 660 33930.

Note: We can't promise English-speaking support when using this number.

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