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How to get medical support while privately insured
How to get medical support while privately insured

A quick overview of how you can get medical support in Germany and abroad if you are privately insured

Justina avatar
Written by Justina
Updated over a month ago

Navigating the healthcare system, especially in a new country, can feel overwhelming. Whether you're in Germany or abroad, here’s a simple guide on how to get the medical support you need.

Book appointments in Germany

We recommend using Doctolib to find appointments. You can filter your searches according to:

  • Doctor type

  • Location

  • Preferred time and dates

  • Languages spoken by the doctor

  • Make sure to choose 'private' under the type of insurance:

You can also reach a doctor any time at +49 711 660 32000

Note: We can't promise English-speaking support when using this number.


Getting medical support abroad

If you are abroad and you need support with a medical emergency or a hospital stay, call +49 611 660 33930.

Note: We can't promise English-speaking support when using this number.

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