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How can I update my address?
How can I update my address?

The process varies depending on which insurance products you have.

Jamie avatar
Written by Jamie
Updated over 3 months ago

Depending on which insurance policies you have, that will determine what you must do to get your address updated.

Public health insurance

Before membership is confirmed: Please email us your new address.
​After membership is confirmed: Please contact the provider directly.

Private health insurance

Please email us your new address.

Expat health insurance

There is no need to update your address if you move.

Travel health insurance

There is no need to update your address if you move.

Dental insurance

There is no need to update your address if you move.

Personal liability insurance

You can easily update your address in your Feather account 😊

  1. Then navigate to your liability policy

  2. And under the policy details, you'll see the option to edit your address

Household contents insurance

As your household policy is specific to your current home and size, to update your address (and coverage!) you will need to cancel your current household policy and purchase a new one.

When you leave your old address, you can cancel your current policy easily by signing into your account, navigating to your policy and selecting cancel. Once you're at your new address, please let us know so we can pro-rata refund any remaining time on your old policy.

Read our FAQ that gives further detail about your coverage while you are in the process of moving.

Bike insurance

There is no need to update your address if you move.

Dog liability insurance

Please email us your new address.

Pet health insurance

Please email us your new address.

Life insurance

Please email us your new address.

Disability insurance

Please email us your new address.

Legal insurance

Please email us your new address.

Pension insurance

Please email us your new address.

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