Depending on which insurance policies you have, that will determine what you must do to get your address updated.
Public health insurance
Before membership is confirmed: Please email us your new address.
โAfter membership is confirmed: Please contact the provider directly.
Private health insurance
Please email us your new address.
Expat health insurance
There is no need to update your address if you move.
Travel health insurance
There is no need to update your address if you move.
Dental insurance
There is no need to update your address if you move.
Personal liability insurance
You can easily update your address in your Feather account ๐
Then navigate to your liability policy
And under the policy details, you'll see the option to edit your address
Household contents insurance
As your household policy is specific to your current home and size, to update your address (and coverage!) you will need to cancel your current household policy and purchase a new one.
When you leave your old address, you can cancel your current policy easily by signing into your account, navigating to your policy and selecting cancel. Once you're at your new address, please let us know so we can pro-rata refund any remaining time on your old policy.
Read our FAQ that gives further detail about your coverage while you are in the process of moving.
Bike insurance
There is no need to update your address if you move.
Dog liability insurance
Please email us your new address.
Pet health insurance
Please email us your new address.
Life insurance
Please email us your new address.
Disability insurance
Please email us your new address.
Legal insurance
Please email us your new address.
Pension insurance
Please email us your new address.