Pet health insurance has a minimum contract period, after which cancellation becomes more flexible. In some exceptional cases, ending the policy earlier may be allowed with supporting documents.
When can I cancel my pet health insurance policy?
Your pet health insurance policy has a mandatory minimum duration of one full year during which it cannot usually be cancelled. After this minimum period, you can cancel the policy on a monthly basis by submitting your cancellation request before the next billing month begins.
Are there exceptions that allow cancellation within the first year?
Yes, early cancellation within the first policy year is possible under certain circumstances:
If you or your pet permanently move abroad, cancellation is allowed upon providing proof of deregistration from Germany.
If you no longer have your pet due to a change in ownership or because your pet has sadly passed away, you can cancel your insurance early. In either case, you’ll need to provide supporting documentation.
How do I submit a cancellation request for my pet health insurance?
You can submit a cancellation request directly in your Feather account.