You can cancel your expat health insurance at any time through your Feather account, as long as you cancel before the 1st of the following month. Once canceled, your policy stays active until the end of the current month (or 30 day minimum) and does not renew. If you're continuing to live in Germany, you're legally required to have health insurance in place before canceling.
How to cancel
You can cancel your Expat insurance at anytime, but keep in mind that you'll need to cancel before the 1st of the following month to avoid being billed and covered for that additional month. In addition, a one-month minimum applies for all policies.
You can cancel your Expat policy easily by:
Logging in to your Feather account (simply enter your email address that you used to sign up for your expat policy and then you will be sent a one time password, which you can use to log in);
Selecting your expat policy in your account; and
Clicking on the cancel button.
What is the deadline to cancel and avoid being charged for the next month?
If your insurance has been active for more than 30 days:
To avoid being charged for the following month, you must cancel before the 1st of that month. If you cancel on or after the 1st, your policy has already renewed and you will be billed and covered for that full month. Coverage ends at the end of the month in which you cancel.
If your insurance has been active for less than 30 days:
To avoid being charged after the initial 30 days, you must cancel before the end of those 30 days. But please note that in this case, if your policy started mid month, you will still be charged on the 1st of the second calendar month to meet the 30 day minimum.
What happens to my coverage if I'm leaving Germany partway through the month?
If you're planning to leave Germany part way through a month, keep in mind that our policies run on full calendar months, and there is no option to end coverage early mid-month. If you leave on, say, the 15th of the month, your policy will have already renewed on the 1st and you'll be charged for that full month.
The upside is that you're not locked into a long-term yearly contract, since you can cancel on a monthly basis with no penalties. Just keep in mind that you need to have a health insurance at all times while residing in Germany.
What are my health insurance options if I'm staying in Germany?
If you're continuing to live in Germany after canceling your expat health insurance, you are legally required to have health coverage in place before canceling your existing policy. In most cases, a statutory insurance (public or full-private insurance) would be your new coverage, or a long-term insurance if you are not eligible for statutory.
You can use our recommendation tool to figure out which health insurance options are best for you based on your situation.