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Learn how to access your expat health policy details, what information is shown, which documents are available, and what actions you can take directly from your policy page.

Viewing your expat health policy information and documents in your Feather account

Learn which details on your Expat health insurance policy you can update — name, date of birth, citizenship, arrival date, and last permanent residency — which changes need our support…

What changes can I make to my expat health insurance policy?

You can switch between the Basic Cover and Premium Cover plans on expat health insurance in either direction. How pre-existing conditions carry over depends on whether you upgrade or downgrade.

Can I switch between the Basic Cover and Premium Cover plans on expat health insurance?

How to change the start date of my expat health insurance

How dependents work on expat health insurance: each dependent gets a separate policy managed under one account, with details on adding them, pricing for under-18s, insuring a minor alone, canceling,…

Adding and managing dependents on your expat health insurance plan

How expat health insurance renews and is billed automatically each month, how long coverage lasts, and what happens when the 5-year maximum term is reached.

How expat health insurance renewal and coverage extension work

How to cancel your expat health insurance in Germany: the monthly billing and cancellation policy, the 14-day right of withdrawal and refunds, the one-month minimum, valid cancellation reasons, and which…

Expat health insurance cancellation: policy, refunds, and valid reasons

You can cancel your expat health insurance at any time from your account. Cancel before the 1st of the following month to avoid being billed for it. Coverage runs to…

How to cancel your expat health insurance in Germany

How to reinstate a canceled expat health insurance policy within 30 days, what happens after a failed payment, and the conditions that apply if you have to buy a new…

Reinstating a canceled expat health insurance policy

Expat health insurance policies can't be paused. Here are your options if you need a break, are traveling abroad, or your visa is delayed — canceling and repurchasing, keeping coverage…

Can I pause my expat health insurance policy?

Can I keep my expat health insurance if I leave Germany permanently?

If you have Expat Health and are moving to another EU country, you can continue your coverage by starting a new policy or linking your existing one. Each option affects…

Continuing your Expat Health insurance when moving to another EU country

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