First Policy Period
Our Feather dental plans have an initial minimum contract period of one year from the start date of your policy. For example, a policy that begins on October 5th, 2023 will complete its minimum contract period on October 4th, 2024. The first policy period is important to understand and here is why…
Cancellation & Your First Policy Period
Within your first policy period:
There is a 14 day right of withdrawal period that you may exercise should you wish to cancel your policy after purchase. We will issue a refund of the premiums paid into the policy and cancel the contract from the start. When exercising your right to withdrawal, any benefits received during this 14 day period must be returned.
If you have not received a reimbursement (dental claim payout) and request to cancel your dental plan, your policy will end at the end of the month you requested its cancellation.
If you have already received a reimbursement (dental claim payout) and request to cancel within the first policy period, you must wait until the end of the one year contract period to officially cancel the plan.
If you move out of Germany and/or no longer hold public health insurance, you are able to cancel your policy immediately. In this case, you must provide proof such as Abmeldung or a termination document from your public health insurer.
After the first policy period:
After the first policy period you can cancel the policy immediately (regardless if you’ve already received a claim reimbursement). The end date will be the last day of the month you requested the cancellation.
Additional Notes
Submitting a cost plan (Heil- und Kostenplan) is not considered a claim reimbursement and does not affect your cancellation options.
You can request to cancel your dental policy by contacting our support team!