Policies that started before November 1, 2023:
You must provide a full one-month notice based on your policy start date, not your monthly billing date. Cancelling before the policy anniversary date avoids an extra full premium charge. Cancellation after the anniversary date leads to another full month's premium plus a prorated calculation for remaining days.
Example: Cancellation before the monthly renewal date:
If you provide the one-month cancellation notice before the policy's monthly renewal date, you will not be charged for an additional full month. For instance, if your policy started on October 19 and you cancel on January 11, the policy will end on February 19, and a prorated amount will be calculated for the remaining days between February 1 and February 19.
Example: Cancellation After the Monthly Renewal Date:
If you submit a cancellation request after your policy's monthly renewal date, you will be charged for another full month's premium. For example, if your policy started on October 19 and you cancel on January 20, you must pay for February in full as the one-month notice period.
Policies that started after November 1, 2023:
Policies with a start date after November 1, 2023 will have the end date scheduled for the end of the following month. For example if you took our a legal insurance policy on November 15, 2024 and requested cancellation on November 11, 2025 the end date will be scheduled for December 31, 2025.
Where can I find my policy start date and get help with cancellations?
You can find your policy start date in your Feather account under your legal insurance policy details. If you have any questions about cancellation or the policy terms, you can contact our support team for clarification.
How do I cancel my policy?
To cancel, simply log in to your Feather account and go to your legal insurance policy. There, you’ll see a “Cancel Policy” button. When you click it, you’ll be shown your cancellation date based on your plan’s terms. You can then confirm if you’d like to go ahead with it.
This process ensures you know exactly when your coverage will end, no surprises.