Expat health insurance policies can be cancelled on a monthly basis, with coverage continuing until the end of the cancellation month. Premiums are charged at the start of each month. There is a right of withdrawal or cooling-off period allowing full refund if cancelled within 14 days from purchase, or anytime before the policy start date if it is more than 14 days ahead. After these periods, a one month minimum charge applies.
How can I cancel my expat health insurance policy?
You can cancel your expat health insurance policy monthly. If you cancel during a month, your coverage remains active until the end of that month. You will not be billed for the following month once cancellation is processed before the month ends.
When are the premiums for expat health insurance billed?
Premiums are charged on the first day of each month after the first month of coverage. The first month may have different billing terms at policy initiation.
What is the right of withdrawal or cooling-off period for expat health insurance?
If the policy start date is within 14 days of purchase, you have a 14-day right of withdrawal starting from the date of purchase. You can cancel within this period and receive a full refund if no claims have been made.
Can I cancel my expat health insurance if the policy start date is in the future?
If the policy start date is more than 14 days after purchase, you can cancel any time before the policy begins and receive a full refund.
What happens if I miss the right of withdrawal period?
If you do not cancel within the right of withdrawal or cooling-off period, a minimum of one month on the policy is required and you must pay premiums accordingly.
Where can I find more information or instructions on cancelling expat health insurance?
Detailed instructions on how to cancel your expat health insurance policy are available in the dedicated cancellation FAQ.
