To submit a legal insurance claim with Feather, you must log into your account, access the Claims section, and start a new claim by selecting your legal insurance and submitting the required information. After submission, the claims department reviews your case, contacts you for details, and notifies you if your claim is approved. Approved claims can include lawyer recommendations, but hiring a lawyer is your responsibility. Legal insurance covers only unforeseen future legal issues, not ongoing disputes or pre-existing issues.
How do I submit a legal insurance claim with Feather?
Step 1:
Log in to your Feather account and go to the Claims section.
Step 2:
click on the + New claim button.
Step 3:
Select your legal insurance.
Step 4:
Select Submit a claim.
Follow the prompts to provide the required details about your legal matter.
What happens after I submit a legal insurance claim?
After you submit your claim, the claims department will contact you by email to collect more information about your legal issue. Once processing is complete, you will receive an email notification informing you whether your claim is covered under your insurance policy. Claim processing times vary and are handled in the order received.
Will I receive a lawyer recommendation if my claim is approved?
If your claim is approved, we can provide recommendations for external lawyers. However, these lawyers are not obligated to take your case, and you are responsible for hiring legal representation.
How does the claims department communicate with me during the process?
Because legal matters are sensitive, the claims department provides updates and requests necessary documents via email. They ultimately decide whether to approve or deny your claim. Please direct any questions about coverage or claim status to the claims department.
Does legal insurance cover ongoing or pre-existing legal disputes?
Legal insurance only covers unforeseen legal issues that arise after you purchase the policy. It does not cover ongoing legal disputes or issues that existed before you obtained the insurance.
Can I submit a claim for mediation or legal counsel services?
You can submit a claim if you require legal counsel or mediation support. The claims department will assess your legal matter's details to determine eligibility for coverage before proceeding.