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Submit a legal insurance claim

We'll explain how Legal Insurance and claims work.

Rob Schumacher avatar
Written by Rob Schumacher
Updated over 4 months ago

If your matter requires you to hire legal counsel or support from a mediator, you will need to first submit a claim. During this step, the risk carrier carefully assess the details of your legal matter to determine its eligibility for coverage. Here's how you can submit a claim:

Step 1

Log in to your Feather account, then click into the Claims section.

Step 2


Click the + New claim button.

Step 3

Select your legal insurance.

Step 4

Select Submit a claim.

What happens next?


​Following the submission of your claim, the claim's department will contact you through email to gather details regarding your claim. Upon completing the processing of your claim, you will receive an email notification informing you whether your legal issue falls within the coverage of the insurance policy. As the processing of claims is handled in the order in which they are received, Feather is unable to provide a specific timeframe for the processing speed.
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In the event that your claim is approved, you can be provided with a lawyer recommendation. It's crucial to understand that these lawyers are external lawyers and are not obliged to take on the case. Ultimately, the responsibility of hiring legal representation for your case falls upon you.
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As legal matters are of such high sensitivity, the claim's department will provide updates via email on the status of your claim, request necessary documentation relating to claims, and ultimately make the determination regarding the approval or denial of your claim. Any questions regarding coverage or the status of your claim will need to be directed to the claims department.
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Legal Insurance can only help you with unforeseen legal issues that arise in the future. In other words, If you are currently in the middle of an ongoing legal dispute or if you are looking for coverage because an issue has already arisen, then taking out legal insurance at this point cannot help you.

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