Step 1. Log in to your Feather account
Head to www.feather-insurance.com and go to "Log In" in the upper right hand corner - or just click the button below!
Step 2. Access the claims manager
Under "My policies", go to "Bike" and click "Make a Claim."
Step 3. Follow prompts and provide requested information
We ask you to describe the circumstances that led to the damage or theft, and encourage you to be as detailed as possible.
You will also need to upload documentation to verify the claim. What type of documents you provide depend on what type of claim you need to make.
Step 4. Wait for payment
It will take roughly 3-4 weeks for your claim to be reviewed. We will email you once a decision has been made. If a refund is approved, please allow another week to receive the reimbursement in your account.