What’s covered?
Coverage for psychotherapy depends on your plan. Before starting therapy, review your coverage details in your Feather account to check for session limits and reimbursement rates.
Online services that offer psychotherapy, such as BetterHelp, may also be covered if your therapist is licensed.
Trial sessions with different therapists count toward your annual session limit.
How to start psychotherapy
1. Get a referral from your general practitioner (GP)
This is required for reimbursement.
2. Ask for a cost plan in your first therapy session
Any therapist who is licensed under German law (PsychThG) can provide you with a cost plan. It must outline the proposed services, number of sessions, and costs.
3. Upload the cost plan to the Hallesche4u App as a claim: https://faq.feather-insurance.com/en/articles/712199-how-to-submit-your-private-health-insurance-claims
The team will review the information within 4 weeks. If more information is needed, you’ll find directly on the app.