Yes! You can switch from basic to premium cover or from premium to basic. When upgrading, previous illnesses from the basic plan are covered in the premium plan, but new treatments specific to the premium plan are not always included. When downgrading, illnesses from the premium plan are not carried over to the basic plan.
Can I switch from a basic to a premium expat health insurance policy?
Yes, it is possible to upgrade from a basic to a premium expat health insurance policy.
Are existing medical conditions covered when upgrading from a basic to a premium policy?
Yes, when upgrading from a basic to a premium policy, any medical illness or injury that began during the original basic policy remains covered under the new premium policy.
Are treatments specific to the premium policy covered if they are planned before upgrading?
No, treatments planned specifically for the premium policy that did not exist during the basic policy are not covered in the upgrade.
Can I switch from a premium to a basic expat health insurance policy?
Yes, it is possible to downgrade from a premium to a basic expat health insurance policy.
Are medical conditions from the premium policy covered after downgrading to a basic policy?
No, when downgrading from a premium to a basic policy, existing medical conditions from the premium policy are not carried over or covered by the basic policy.
How do I switch between expat health insurance policies?
To switch policies:
- Log in to your Feather account.
- Click on your expat health insurance policy and then on the 'Adjust policy' button. - - Navigate through the flow, ensuring to click on 'Change my plan'.
Whom should I contact for questions about switching policies?
Contact our support team for any questions regarding switching between expat health insurance policies.