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Everything you need to know about expat health insurance claims

File a claim easily in your Feather account—no phone calls or emails necessary!

How do I file an expat health insurance claim?

How to claim for hospital visits under expat health

This article explains how to request pre-approval for medical treatments under expat health insurance by submitting a doctor's cost plan for coverage assessment. It outlines what a cost plan is,…

How can I get pre-approval for a treatment under expat health insurance?

This article explains what a €25 copay is in expat health insurance, how it applies per insured event rather than per claim or appointment, and clarifies who receives the copay…

Why do I have to pay a €25 copay for my expat health insurance claim?

Why have I only received a partial reimbursement for my expat health insurance claim?

This article explains that you can submit claims for medical treatments that occurred while your expat health policy was active, even after canceling the policy. It also details the claims…

Can I submit health insurance claims after canceling my expat health policy?

This article explains common causes for delays in processing expat health insurance claims, including missing documents, claims outside coverage scope, and how to get help if a claim takes more…

Why can processing my expat health insurance claim take longer than usual?

Here we will go through why we request additional information, and what information is required to submit.

There is missing information from my expat health claim - what do I need to submit?

This article explains how to add additional documents to an existing expat health insurance claim, including the time limits for submission, step-by-step instructions, the consequences of missing the deadline, and…

How can I add documents to an existing expat health insurance claim?

Dajana

Rob Schumacher

Gönül

Everything you need to know about expat health claims

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