The insurance policy defines what counts as an accident and applies special coverage rules in those cases. When treatment is related to an accident, coverage can start immediately, without a waiting period.
What qualifies as an accident under pet health insurance?
An accident is a sudden event that externally impacts the insured pet’s body and causes physical injury. This includes swallowing foreign or harmful objects and poisoning, such as food poisoning.
When does coverage for accident-related treatments begin?
Coverage for treatments related to accidents starts immediately from the first day the pet health insurance policy is active. There is no waiting period for accident coverage.
How should I submit a claim for accident-related treatments?
Claims for accident-related treatments must include a veterinary invoice that clearly states the treatment pertains to an accident. Our support team may request additional information from the veterinarian to understand the circumstances of the accident.