What types of changes can I make to my legal insurance plan?
Upgrade or downgrade between Basic and Advanced plans.
Add or remove your partner from the policy.
Update your address.
Add or remove Home Protection and/or Criminal Protection add-ons.
How do I update my legal insurance plan or address?
To update your plan or address, log in to your Feather account, go to your legal insurance policy, and select "Adjust policy" to change coverage or "Update address" to revise your contact details.
When do changes to my legal insurance plan take effect?
Any changes you make will take effect on the first day of the following month after you confirm your updates.
Will I see the new price before confirming changes?
Yes, after making changes, your updated monthly premium will be displayed before you confirm.
Do I need to cancel my current policy to make changes?
No, you do not need to cancel or sign up for a new policy. All adjustments are processed within your existing policy automatically.
Where can I get help if I have questions about updating my legal insurance plan?
If you have questions about downgrading, coverage changes, or need assistance, you can contact Feather's support for help.
I want to add my partner to my legal policy, how can I do that?
Adding your partner to your policy is easy! To add a partner, you are not required to be married, but you must be living together at the same registered address. When adding a partner to the policy, they will need to meet the waiting periods for coverage starting from the day they are added. But it does not restart the waiting periods for the main policyholder.
You can add and remove a partner at any point directly from your feather account:
1. Log in to your Feather account
2. Go to your Legal policy
3. Under the Policy details at the top of the screen, you'll find an Adjust policy
4. Once you select this, follow the instructions to update your legal policy.
After you finish this, You'll be informed of the new monthly price if applicable. Any changes you make will go into effect the first day of the following month.
Can I add my children to the policy?
Any children under the age of 18 are always automatically included in your legal policy.