All policy information is available in the policies section of your Feather account. The policy details page shows your policy status, policy number, insured person, and start date. From this page, you can also open your digital insurance card, add dependents, cancel your policy, view recent claims, and access your policy and visa-related documents.
How do I access my policy details in my Feather account?
You can access your policy details by following these steps:
Log in to your Feather account.
Open the policies section.
Select your expat health insurance policy to view its details.
What information is shown on my policy details page?
The policy details page displays the following information about your coverage:
Your policy status and policy number
Your monthly premium
The name of the insured person
Your policy start date
Your digital insurance card
Recent claims and the current status of each claim
Your policy documents and any visa-related documents
What documents are available in my Feather account after signing up?
Your supporting documents are available in your account as soon as you sign up. The following documents are included:
Anlage 6 (confirmation of coverage) in German and English
Expat Certificate Of Authority in German and English
Expat Confirmation of Coverage in German
Expat Welcome Letter in English
Visa Compliance Letter in English
Feather Expat Health Insurance Conditions in English
The Anlage 6 and the Expat Certificate Of Authority are the documents you will need to show the authorities together for official purposes like visa and residence appointments.
What actions can I take from my policy details page?
The policy details page lets you manage several aspects of your policy directly:
Open and download your digital insurance card
Contact us for more assistance or additional resources.