What are remedies?
Remedies covered by private health insurance include therapies and treatments typically prescribed by a doctor and carried out by medical professionals or therapists. They include:
Physiotherapy: massages, heat/cold therapy, medicinal baths
Speech therapy: for fluency, phonation, or language comprehension issues
Podiatry: medical foot care, especially for conditions like diabetes
Occupational therapy (ergotherapy): to promote independence
Nutritional therapy: to support diet changes needed due to illness
What requirements must be met for remedies to be reimbursed?
Remedies are reimbursed if all of the following apply:
The remedy treats or relieves an illness or physical impairment.
A medical doctor prescribed or referred you for the remedy.
The treatment must be provided by a registered therapist or medical professional who is not a doctor.
Are there reimbursement limits?
Yes, each of our plans only reimburses a certain amount for remedies. If your therapist charges more, you pay the difference. Here's how you can check the limits before the treatment:
Check your in-account coverage: check the full coverage table in your account to see exactly what’s included with your plan.
Ask about fees: confirm your therapist’s rates. You can also submit a cost plan in your account for our team to confirm upfront.