Term life insurance will issue a death benefit (policy payout) in the event the insured individual dies. It is the responsibility of the beneficiary listed on the policy (or their legal guardian) to file a claim. Only after a claim has been file and reviewed, will the policy issue the death benefit.
How do I file a claim?
First and foremost, our support team at Feather will help your beneficiary through this process. Simply contact our support team so we may walk you through the necessary steps.
What information is needed?
The insured event must be reported to the insurer (Feather) without delay. The following documents must be provided:
The official death certificate of the insured person stating age and place of birth in the original or as a original or as a certified copy;
A detailed official or medical certificate stating the case of death of the insured person.
If the insured person has died of illness, the certificate must include the following information:
Beginning of the illness that led to the death of the insured person.
Progression of the illness that led to the death of the insured person.
Further information may be required depending on the situation. If additional costs occur as a result, the costs will be covered by the insurer (Feather).
After the information has been review and an entitlement to benefits is confirmed, a death benefit will be issued.