The sign-up process is the same whether you're insuring a car for the first time or moving your coverage from another insurer. Complete these steps in order:
Request a quote on our website by answering a few questions about your vehicle and your driving history.
Open the quote email we send you and start your application. Starting an application is non-binding and doesn't commit you to a policy.
Complete the short application form, which collects the remaining details we need.
Review the official application and the full policy terms that we send you. If anything needs correcting, tell us and we'll update the application before moving forward.
Confirm that the application is correct so that it can be finalized.
After your application is finalized, the next step depends on whether you're registering a vehicle for the first time or switching from another insurer.
What is the difference between registering a car for the first time and switching insurers?
There are two common situations you might be in, and the difference affects what happens at the end of the sign-up process:
First-time registration, called Erstzulassung in German, means you're registering a vehicle for the first time and don't have a German car insurance policy yet. You'll need an eVB number to register the vehicle at the vehicle registration office.
Switching insurers, called Versichererwechsel in German, means your vehicle is already registered and insured with another company, and you're moving your coverage to us. Your registration and license plates are already sorted, so no eVB number is involved.
If you're not sure which situation applies to you, you can contact our support team for more assistance or additional resources.
What is an eVB number and when do I need one?
An eVB number, short for elektronische Versicherungsbestätigung, is an electronic confirmation that a vehicle is insured. The vehicle registration office in Germany, called the Zulassungsstelle, requires this number before it will register a vehicle.
You only need an eVB number if you're registering a vehicle for the first time, and we issue it and send it to you once your application is finalized. If you're switching from another insurer, your vehicle is already registered and no eVB number is needed.
When does my car insurance coverage start?
The start date of your coverage depends on your situation:
If you're registering a vehicle for the first time, your policy starts on the same day you register the vehicle at the vehicle registration office using the eVB number we issued. The start date listed on your application is provisional, and will automatically be updated later to align with your registration date.
If you're switching from another insurer, your policy starts on the date you selected during your application. So it's important that this is correct in the application.
Do I need to cancel my current car insurance before applying?
Yes. If you're switching from another insurer, cancel your existing policy before you start your application with us. Canceling first helps avoid overlapping coverage or complications with your cancellation. This doesn't apply if you're registering a vehicle for the first time, because you don't have an existing policy to cancel.
Can I make changes to my application before it is finalized?
Yes. When we send you the official application and the full policy terms, you can review everything and tell us what needs to be corrected. We'll make the changes before the application is finalized. Nothing is binding until you confirm that the application is correct.
Who can I contact if I have questions during the sign-up process?
You can contact our support team for more assistance or additional resources.