If you have ever asked yourself whether you need an insurance card for expat health insurance, the answer is generally:

No, you do not need a health insurance card for expat health insurance.
While an insurance card is commonly used as proof of coverage when you are under the public health insurance, this works a bit differently for expat health insurance.

As an expat health insurance policyholder, you are technically a private patient. What this means is that you'll receive the invoices from your doctor, dentist, etc., and you'll pay them upfront (or request a payment plan if the bill is too expensive) before getting reimbursed by the insurance provider.

Please submit all invoices, receipts, prescriptions, etc. through the claims area in your Feather account to start the reimbursement process. You can lean more about how to submit a claim here.

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