The life insurance policy pays out the death benefit when the insured individual dies and a claim is filed and approved. The beneficiary or their legal guardian must file the claim by promptly reporting the insured event and providing required documents such as the death certificate and medical certificates detailing the cause of death. Our support team assists claimants throughout the process.
When does the term life insurance policy pay out the death benefit?
The policy pays out the death benefit when the insured individual dies and a claim is duly filed and approved.
Who is responsible for filing a claim on the policy?
The beneficiary named on the policy or their legal guardian is responsible for filing the claim.
How can the beneficiary file a claim?
Our support team at Feather will guide the beneficiary through the claim filing process. Contacting our support team initiates assistance for completing the required steps.
What documents are required to file a claim for the death benefit?
The following documents must be submitted promptly:
The official death certificate of the insured person, stating age and place of birth, provided as the original or a certified copy.
A detailed official or medical certificate specifying the cause of death.
If the insured person died from an illness, the medical certificate must also include:
The start date of the illness that caused death.
The progression details of the illness leading to death.
Are additional documents or costs involved?
Additional information may be requested depending on the circumstances. Any extra costs arising from providing this information will be covered by us.
What happens after the claim documents are reviewed?
Once the submitted documents have been reviewed and eligibility for benefits is confirmed, we will issue the death benefit as specified in the policy.