You will not be issued a physical insurance card after you sign up, however, you can download a digital insurance card from your Feather account.
How do I use my expat health insurance when visiting a doctor?
When booking a medical appointment, select 'self paying' or 'privately insured' to indicate your status to the provider. You can visit any accredited doctor, dentist, or specialist.
How do I find a doctor approved for expat health insurance?
You can choose any accredited medical provider. Using services like Doctolib can help you find suitable doctors in your area.
How do I handle payments and reimbursements for medical expenses under expat health insurance?
You must pay medical invoices upfront either in full or via payment plans if available. Then, submit all invoices, receipts, and prescriptions through the claims section of your Feather account to start reimbursement.
Where can I learn how to submit claims for expat health insurance?
Instructions for filing claims are available in the claims support section.